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Customer Experience Manager - Tech Support (#968.863.169) 

Oferta de trabajo La Julia (Nuevo Distrito Nacional), República Dominicana

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Customer Experience Managers are responsible for answering inbound sales and customer service calls / emails / chats


Job Duties & Responsibilities

- Address customer concerns and resolve problems to 100% customer satisfaction with one call resolution.
- Providing good customer service and resolving customer’s concerns by using effective communication and analytical skills within company guidelines
- Maintaining the performance standards in regards to productivity, quality assurance scores, attendance, etc
- Maintaining a professional appearance, behavior, and conduct
- Effectively work with peers in a team focused environment.
- Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.

Education & Experience

High school diploma or general education degree (GED)
Six-months related customer service experience and/or training preferred.

Skills & Qualifications

Excellent oral and written english (No accent preferred)
Proficient with Windows XP or higher
Ability to work as part of a team

La Compañía

Nombre de la Compañía
myRealPage
Descripción de la Compañía
We at myRealPage (http://myrealpage.com/) specialize in providing REALTOR® Website and Listings Solutions (IDX,VOW) for agents, teams, and brokers. Our current product line includes a complete suite of tools allowing a real estate agent, team, or broker to create and manage a robust, modern, fully-featured website with full listing functionality including mobile websites and listings.
Número de Empleados
11 - 100

Detalles de empleo

Estatus del Empleo
Tiempo Completo
Tipo de salario
Salario por horas
Localización del trabajo
Ciudad
La Julia
Código Postal
DO-10109
Distrito
Distrito Nacional
Estado
Nuevo Distrito Nacional
País
República Dominicana
Publicado
2018-05-28

Requerimientos del trabajo

Formación mínima requerida
Bachillerato
Idiomas
Español (Experto)
Inglés (Experto)




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